Office 365 is a line of subscription services offered by Microsoft as part of the Microsoft Office product line. The brand encompasses plans that allow use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others. Steps to add an Office 365 account with Multi-factor Authentication enforced to work with the Mail App iOS or Later are as follows. Download the Microsoft Authenticator app onto your phone. You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing.
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These instructions apply to Apple Mail running on Mac OS X 10.11 and above. See Configure Apple Mail for Previous Versions of OS X if you are running OS X 10.9 or 10.10.
You can configure the Mail app to connect to your email and calendar events on the Office 365 server.
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IMPORTANT: After configuring Apple Mail, be sure to change the Trash setting to never permanently erase messages. Otherwise, you won't be able to restore deleted messages.
- Launch Mail. (Click the icon in the dock or go to the Applications folder to open it.)
- Add a mail account:
- If you have not previously configured an account in Mail you will be prompted to add an account. Click Exchange and then click Continue.
- Otherwise, go to the Mail menu and click Add Account > Exchange and then click Continue.
- Enter the following information and then click Sign In when done:
- Full Name: the name you want displayed on your outgoing mail
- Email Address: sunetid@stanford.edu (do not use an email alias)
- Password: your SUNet ID password
- You will be prompted for a two-step authentication. Authenticate to continue.
- Select the apps you want to use with this account and then click Done.
Recommended setting
Office 365 accounts are not backed up. However, Outlook on the web and some desktop versions of Outlook let you recover deleted items that are no longer visible in the Deleted Items folder.
In Apple Mail you can set how long to keep messages in the Trash folder. Once a message is permanently erased in Apple Mail it cannot be recovered from the Deleted Items folder in Outlook on the web. We recommend setting Apple Mail to never permanently erase deleted messages.
- In the Mail menu, click Preferences.
- In the Accounts pane, click the Mailbox Behaviors tab.
- In the Trash section, choose the following settings:
- Store deleted messages on server: checked
- Permanently erase deleted messages: Never